With ad dollars moving to mobile media, apps play an increasingly significant role for media owners and buyers. An AAM mobile app audit ensures ad buyers that your mobile metrics have been independently verified by a trusted source. What follows is a step-by-step walk through the mobile app auditing process.
Phase 1 – Review CMR metrics
The AAM auditor will review the initial draft report and confirm that the metrics and platforms match the details of the original audit quote.
Once you have worked with your AAM Client Solutions manager to identify and finalize the media components to be included in your Consolidated Media Report, you will be asked to submit a draft of your initial CMR document. The auditor will review the draft and compare it to the initial quote to ensure everything is in order. Your Client Solutions manager will provide an additional quote for any new items not covered in the initial CMR quote.
Phase 2 – Audit Requests
Once AAM has received your CMR draft, the auditor will make initial requests for audit documentation covering the mobile app data included in the report.
Below is a list of reports and items required for a standard audit of unique browsers and page impressions. Additional reports will be requested for additional metrics.
- Monthly unique browsers by day for audit period selected.
- Daily unique browsers by day for audit period selected.
- Page impressions by day for audit period selected.
- Pages report for period of data feed/log file request.
All reports listed above will be tested against a full month of the mobile application’s originating log files for the audit period. Each publication must maintain and save these files for the audit. Without these log files, AAM cannot complete the audit or report these metrics on your CMR.
If your publication wants to report app downloads, you are required to provide backup documentation from your mobile vendor or distributor (e.g., Apple or Android download reports).
To complete the audit, AAM requires details from each analytics provider whose data is being referenced in the report.
Phase 3 – Requests to Fulfill
After the audit period has closed, you will be asked to transfer appropriate files to a secure FTP site.
At the close of the audit period, please provide all file requests to begin audit testing. Due to the size of log files, we request all files to be transferred via FTP. If you do not have an FTP set up with AAM, please contact your auditor.
Phase 4 – Conducting the Audit
The auditor will process and review all material and claims during the audit.
Once AAM receives all necessary files and documentation for your mobile applications, an auditor will begin the audit. AAM will process and filter all log files to take out any non-human activity, internal IPs and auto refresh pages. The auditor will compare the findings to the claims, and adjustments will be made accordingly.
Phase 5 – Finalize Audit Results
AAM’s tech review team will review all audit material, build a proof of the CMR and send it to you for review and approval.
AAM’s tech review team assembles all components of the CMR into one final proof document. This proof will be sent out to the CMR contact at your organization.
Please note that if there is a material audit adjustment of 5 percent or more compared to the original claims submitted, your auditor will contact you to discuss what has been filtered from your log files and the differences between your claims and AAM’s audit. You may decide whether you still want to include the audited figures in the CMR. If not, all audit charges to date will still apply without refund.
Once you approve the final proof, your CMR report will be released via our Media Intelligence Center, where it will be available to hundreds of advertisers and ad agencies.